Shipping & Delivery

We proudly serve customers across New Zealand and Australia, with fast, reliable delivery supported by our international logistics network.

All orders are dispatched from our international fulfilment centre in Manila, Philippines. This offshore hub allows us to offer:

Faster processing times
Fresher stock (direct from our controlled‑environment warehouse)
Better pricing and consistent availability
Express international couriers who hand over to trusted local partners for the fastest possible delivery in NZ and AU

This setup ensures your order moves quickly through the network and arrives without unnecessary delays.

UK, Thailand, UAE, Japan

Orders are typically processed same day or within 1 business day (excluding weekends & holidays).

All shipments leave our Manila fulfilment centre via DHL or FedEx, who then hand over to local delivery partners in NZ and AU.
Most orders arrive in ~3 business days to major metro areas.
Rural addresses or non‑express carriers may take 3–7 business days.

This international‑plus‑local courier model is the fastest way to deliver to NZ & AU, ensuring smooth transit and minimal delays.

Our couriers cannot deliver to:

Please provide a physical street address to avoid delays.

Once your order is processed, you’ll receive an email with your tracking number.

Please allow up to 24 hours for tracking to activate.

To ensure smooth delivery, customers must:

If you’re unsure, our support team is here to help before you place your order.

Nordicpouch